Last Updated: November, 2017
Information You Provide to Us. We collect information you provide directly to us. For example, we may collect information when you create an account with Descript, fill out a form, create a project, upload content, request support, send us an email, or otherwise communicate or interact with us. The types of information we collect may include your name, email address, postal address, password, demographic information, and credit card information (via a third party payment processor) and other information you choose to provide.
Information We Collect Automatically When You Use Descript. When you access or use Descript, we may automatically collect information about you, including: - Log Information: We log information about your use of Descript, including how you use the App, the type of browser you use, browser language, access times, pages viewed, duration of time for which you viewed a page, your IP address and the page you visited before navigating to Descript. - Device Information: We collect information about the computer or mobile device you use to access Descript, including the hardware model, operating system and version, unique device identifiers and mobile network information. - Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that helps us to better understand how Descript is used and improve Descript and your experience. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in Descript or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Your Choices” below.
We may access and use the Audio Files and Other Media Assets you provide in order to provide, maintain, analyze, test, troubleshot, support, personalize, protect, and improve Descript and our technology and for research and development purposes. This may include monitoring and analyzing usage, performance, and other data in connection with your use of Descript and use to detect, investigate and prevent illegal activities and protect our rights and property and those of others.
We may use other information we collect from you other than audio files and other media assets for various purposes, including to: - Provide, maintain, test, and improve Descript and our technology; - Provide and deliver the services you request, and the services we provide to users of Descript, and to process transactions and send you related information, including confirmations and invoices, - Send you technical notices, updates, security alerts and support and administrative messages; - Respond to your comments, questions and requests and provide customer service; - Communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information we think will be of interest to you; - Monitor and analyze trends, usage, performance, and activities in connection with Descript; - Detect, investigate and prevent fraudulent transactions and other illegal activities and protect our rights and property; - Personalize and improve Descript and for research and development purposes; - Link or combine with information we get from others to help understand your needs and provide you with better service; and - Carry out the purposes for which the information was specifically collected.
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using Descript or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
We may also share aggregated or anonymized information that does not directly identify you.
Please note that any projects you create using Descript (“Projects”) that are designated as “public” or any other information you post in a public area of Descript may be publicly viewable, including any information about you that may be contained in such Project.
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Account Information. You may update, correct or delete information provided to us in connection with Descript at any time by contacting us at firstname.lastname@example.org If you wish to delete or deactivate your account, contact email@example.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.