Can I purchase additional transcription hours?

By default, the Descript Creator plan includes a monthly transcription rate limit of 10 hours per user. The Descript Pro plan includes a monthly transcription rate limit of 30 hours per user. This helps us moderate demand and ensure a fast turnaround for everyone.

If you’re looking for a permanent change to your monthly hours, you can increase your transcription rate limit at $2 per hour here.

If you need a set amount of hours added to a given month for a backlog of work coming through the pipeline, submit a request here and we can add hours as a one-time boost to your account at a rate of $2.50 per hour.

I’m interested in setting up an Enterprise plan for my business. Where can I learn more?

Learn more about our Enterprise plans.

Do I need to enter a credit card to try Descript?

No, Descript's Free plan includes everything you need to record, transcribe, edit and mix audio and video content. If you'd like to continue transcribing after using your 3 trial hours, you can upgrade to a paid plan and receive up to 30 hours of automatic transcription each month.

How are subscription payments processed?

Descript Pro and Creator plan subscriptions are processed automatically to the credit card you provide, according to your selected billing cycle. Users requiring custom invoicing options (such as ACH transfer) can reach out to our Enterprise team to learn more.

Do you offer special rates for students, educators, and non-profits?

Yes, fill out this form.

How does Descript protect my privacy?

Your Project Information is confidential, even from Descript. We are SOC 2 Type II compliant. Read more about  Descript Security.

How do I cancel my subscription?

You can easily cancel your subscription from your Descript subscription page. You can also delete your account and permanently wipe your data from our servers

What are Basic members?

Basic members are non-paying members of your drive. You can add as many basic members as you like; each of them will be able to make unlimited screen recordings in your drive for free. We think people should start paying for Descript when they use it for editing, which is why Basic members have some limitations on how much editing they can do. Right now, Basic members can add or edit up to 3 clips in projects that they own. We're testing the right limitations so this may change. Check out this help center post for the most up-to-date information and please feel free to send us feedback!

Do my collaborators need to pay?

No. You can add as many Basic members as you like to your drive for free and they can comment, correct your transcriptions and make unlimited screen recordings. You can also invite editors from other drives to your drive — they won't need to pay again.