Privacy Policy

Last Updated: November 12, 2018

This Privacy Policy explains how information about you is collected, used and disclosed by Descript, Inc. (“us”, “we”, or “our”) when you use and access our Descript media editing and transcription tool, which includes the Descript App for Mac, Windows, and Web (the “App”), the Descript website (the “Site”), and all related tools and services (collectively, the “Descript Service”).

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Descript Service to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us. We collect information you provide directly to us. For example, we may collect information when you create an account with Descript, fill out a form, create a project, upload content, request support, send us an email, or otherwise communicate or interact with us. The types of information we collect may include your name, email address, postal address, password, demographic information, voice, image, and other information you choose to provide. Information We Collect Automatically. When You Use the Descript Service. When you access or use the Descript Service, we may automatically collect information about you, including:

Collection of Information

We may use information we collect from you for various purposes, including to:

Note with Respect to the Use of Project Information: Notwithstanding the foregoing, we protect the information contained in the Projects you create using the Descript Service (the “Projects’) as Confidential Information, and limit our use thereof, in accordance with the confidentiality obligations set forth in our Terms of Service. The Descript Service automatically processes your Projects, but it does not involve human access to your Projects unless: 1) you provide your consent (e.g., for the purpose of providing customer support); 2) you request our White Glove transcription service – which uses humans (who are subject to confidentiality obligations) to create the transcriptions; or 3) we are required to do so by law. If you use our White Glove Service or provide opt-in consent, we may also use your Projects to analyze and improve the quality of our service and our technology. If you provide us your consent and later change your mind, you are free to withdraw your consent at any time by emailing us at support@descript.com.

Transfer of Information to the U.S. and Other Countries

Descript is based in the United States and we process and store information in the U.S. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it.

Collection of Information

As a general rule, we do not disclose your information to third parties. However, in certain limited circumstances, as described in this privacy policy, we need to do so to run our business and to comply with legal requirements. Remember that there is no human access to your Projects, except as explicitly described above, and any sharing is subject to the confidentiality obligations set forth in our Terms of Service.
We may share information as follows:

We may also share aggregated or anonymized information that does not directly identify you. Please note that any Projects that are designated as “public” or any other information you post in a public area of the Descript Service may be publicly viewable, including any information about you that may be contained in such Project, and will no longer be treated as confidential.

Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Descript Service and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Descript Service and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices or visit http://www.youronlinechoices.eu/ if you are a resident of the EEA.. Your device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” on Android) that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.

Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Your Choices

Account Information. You may update, correct or delete information provided to us in connection with the Descript Service at any time by contacting us at support@descript.com. If you wish to delete or deactivate your account, contact support@descript.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time. Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with the Descript Service. Promotional Communications. You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Users in the European Economic Area

If you are in the European Economic Area (“EEA”), you have certain rights and protections under the law regarding the processing of your personal data.

Legal Basis for Processing

If you are in the EEA, when we process your personal data we will only do so in the following situations:

Data Subject Requests

If you are in the EEA, you have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you may contact us as indicated below.

Questions or Complaints

If you are in the EEA and have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please see: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm

Questions or Complaints

If you have any questions about this Privacy Policy, please contact us at
support@descript.com.